Returns & Exchanges

At Army and Outdoors Australia, we want you to be completely satisfied with your tactical gear and surplus purchases. If your item isn't the right fit or doesn't meet your expectations, we offer a straightforward 30-day return policy for a refund or exchange.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original, unworn condition with all tags attached and include the original packaging.

• 2.
  Contact Support

  Email our customer service team with your order number to receive a Return Merchandise Authorization (RMA) and the correct return shipping address.

• 3.
  Pack and Ship

  Securely package your items and send them back to us using a trackable shipping service of your choice to ensure safe delivery.

• 4.
  Processing and Refund

  Once our warehouse inspects the returned goods, we will process your refund or dispatch your exchange item within 3-5 business days.