Frequently Asked Questions
Everything you need to know about our authentic military surplus and outdoor gear.
How much does shipping cost within Australia?
We offer flat-rate shipping across Australia, with free standard delivery on all orders over $150. Express shipping options are also available at checkout for urgent gear requirements.
What is the condition of your military surplus items?
Our surplus items range from 'Brand New' to 'Used/Grade 1'. We provide detailed condition descriptions on every product page so you know exactly whether an item is unissued or has seen previous field use.
Can I return an item if it doesn't fit?
Yes, we offer a 30-day return policy. If your clothing or footwear doesn't fit, you can return it for an exchange or a full refund, provided the items are in their original condition with tags attached.
Do you ship internationally from your Australian store?
Currently, our Australian website focuses on domestic orders. However, we can arrange international shipping to select countries upon request. Please contact our customer service team for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Buy Now Pay Later services including Afterpay and Zip Pay.
How do I track my order?
Once your order has been dispatched from our warehouse, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.